FAQs

  • Unless you are purchasing an item that is made to order, your order will ship the Monday after your order is received. Please allow up to 7 days for US domestic shipments and up to 25 days for international shipments.

    NOTICE TO INTERNATIONAL CUSTOMERS

    You will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges. Please note that transit times indicated above are provided by UPS and USPS, and are not necessarily guaranteed.

  • If you aren’t happy with your order, please feel free to contact us at hello@3234u.com and we will happily grant you a return or exchange if sent within 7 days of delivery,

    Please keep in mind that we are a very small business, so please make sure to check your sizing prior to purchase.

    Unfortunately, we cannot accept returns on sale pieces.

    We are unable to cover any return shipping costs or costs related to lost items. If your item is lost in transit please contact USPS and supply them with your tracking number located in your shipment confirmation email.

  • Yes! If you have special needs in terms of clothing construction or sizing, please contact us at hello@3234u.com. We also love making custom pieces for your special occasions :)

  • 323 is proudly made entirely in Los Angeles by a team of skilled craftspeople. We are constantly striving towards sustainability in our fabrication, and plan to use 80% recycled and sustainable materials by 2024.

    Our one of a kind foam and beaded pieces are handmade by the designer in her Pasadena home studio.

  • 1 (855) SIK-LYFE is the beginning of something exciting. Call the number for more information. Psst… listen until the end for a special treat.